Effectiveness Criteria for Non-Judicial Grievance Mechanisms

Excerpt from UN Guiding Principles on Business and Human Rights, no. 31:

In order to ensure their effectiveness, non-judicial grievance mechanisms, both State-based and non-State-based, should be:

• Legitimate
• Accessible
• Predictable
• Equitable
• Transparent
• Rights-compatible
• A source of continuous learning
• Based on engagement and dialogue