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The Sarajevo Client Guidelines for the Procurement of Private Security Companies (SEESAC, 2006)

The Sarajevo Client Guidelines are, together with the Sarajevo Code of Conduct, the product of the Sarajevo Process, which was aimed to enhance the conduct and regulation of the private security industry across South Eastern Europe. The Client Guidelines outline a three-stage voluntary procedure for application by clients when contracting providers of private security services, regardless of origin or location. The Guidelines cover important factors such as standards of internal governance, quality of service, levels of training and adherence to national legislation.