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Rights-Compatible Grievance Mechanisms: A Guidance Tool for Companies and Their Stakeholders (CSR Initiative, 2008)

Rights-Compatible Grievance Mechanisms: A Guidance Tool for Companies and Their Stakeholders (CSR Initiative, 2008)

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This guidance tool identifies overarching Principles for companies and their local stakeholders to jointly design effective rights-compatible grievance mechanisms and couples them with detailed and practical Guidance Points. These Guidance Points include detailed explanatory texts, lessons learned and key performance indicators.

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