Important Issues for Community Communication and Consultation

Companies should clearly engage with communities to share:

• The company’s policies, protocols and plans on safety, security and human rights.
• Relevant findings of risk and/or impact assessments and how they relate to security arrangements.
• Composition of security provision.
• Changes to security arrangements.
• Applicable rules for public security forces and private security providers (e.g. codes of conduct and rules of engagement).
• Rights and responsibilities of security personnel.
• Rights and responsibilities of communities under international law, human rights law and other standards.
• Security concerns that have arisen in the past and how the company is dealing with them.

Mechanisms available to stakeholders for the resolution of security-related issues and complaints.